Over 2,000 visitors each week are helped with issues such as Housing and Welfare benefits, together with general enquires relating to council services such as car parking, building control, licensing, environmental health, Council Tax, planning, elections and refuse and recycling.
Other services available at the HUB are the South Somerset Association for Voluntary and Community Action and Somerset County Council’s Pathway to Independence for the under 25s and Pathway for Adults.
The Tourist Information desk, located in the building, provides help and advice for local residents and visitors to South Somerset, selling tickets for local events and major attractions together with transport advice and information for visitors with disabilities. They also help visitors from further afield make accommodation bookings if required.
The Citizens Advice Bureau (CAB) which received over £121,000 in grant support from South Somerset District Council this year, is the latest organisation to join the HUB and will enhance the existing range of services available to visitors to the building. South Somerset Citizen Advice Bureau opened its new offices on the ground floor of Petters House on Monday 29th September.
Alison Lennox, Acting Chief Executive at the South Somerset CAB said, “We are really pleased that we have been able to secure new premises. Although we will be working from self-contained offices the premises will be shared by other advice service providers, which will make us more accessible to our clients. The office space is modern and has been designed to improve the services offered to the local community.
Councillor Peter Gubbins, Area South Committee Chairman said, “I am delighted to welcome the CAB to the Petters House HUB. South Somerset District Council is committed to ensuring that high quality advice and support services are accessible to all residents of South Somerset and we are working hard with partners to develop the range of services we offer from Petters House.”