New Careline website launch gives better access to the service

A new stand-alone Careline website has been officially launched by South Somerset District Council, giving residents a better chance to find out about the service.

Careline is an emergency response system for people who need reassurance that help is at hand at the push of a button 24 hours a day, 365 days a year. The service is run by South Somerset District Council.

Careline Website Launch 1 - 07 06 16

The new website – – gives residents the opportunity to find out about the service, how it works, the costs involved and also the opportunity to register an enquiry at their convenience.

Councillor Sylvia Seal, Portfolio Holder for the Careline service said, “The addition of a dedicated Careline website allows potential users and their family the opportunity to access the service from home at their convenience. The website is very easy to navigate and gives all the information you will need to know about the service, but if you wanted to enquire further and request an appointment, there is the ability to do so. The website also provides an easy facility for agencies to refer potential clients to Careline, ensuring that we can respond to their needs as quickly as possible”.

Careline provides help at the touch of a button and gives that little extra support to people who want to remain living independently for as long as possible while bringing peace of mind to their family and friends.

The service provides an emergency alarm pendant that can be worn at all times, which links to our local control centre where emergency staff are on hand to answer calls. Relatives can enjoy peace of mind that their loved ones are safe and will get an immediate response whenever they need it.

A free demonstration in the home can be offered and, if you are happy with the service, our staff will connect and set up the unit immediately. Through our Stepping Stones service we provide the alarm free of charge for 6 weeks for patients referred to us when they are discharged from hospital. Alarm rental and monitoring is just £3.82 a week. Between April – June 2016, Careline are also offering free installation (normally £32.65) to anyone aged 90 or over.

To find out more about how Careline can help you, your family or friends, please call 01935 479815, visit or email [email protected].

Photo: Councillor Sylvia Seal (left) and Councillor Jo Roundell Greene (Deputy Leader of South Somerset District Council) visit the new Careline website.