South Somerset District Council’s (SSDC) Careline service is an emergency response system for people who need reassurance when they live independently at home. Careline provides a pendant that can be worn at all times, linked to a control centre where emergency staff are on hand to answer calls. Pressing the alarm button puts the customer straight into contact with staff who can call a family member, neighbour, doctor or ambulance as required.
SSDC has been running the service for 33 years and it continues to provide invaluable support to residents, particularly people living alone or couples who are worried about each other if one of them has to go out for any reason. For those of you who have moved to this area, perhaps on retirement, leaving your families in other parts of the country, the service offered by Careline ensures peace of mind for them and reassurance for you.
As well as pendants, our Careline team works in partnership with Social Services and the Fire Service to install other sensors including fall detectors, smoke detectors and bed sensors linked to our alarms. We work closely with hospitals who are discharging patients but recognise that they need a bit of extra help at home, even if just for a few weeks.
Careline Manager Alice Knight says “I’m very proud of the high quality service which Careline provides to people in our community who want to live safely and independently at home. There is no age limit or criteria for Careline; we are happy to support anybody who lives in South Somerset so please contact us for a free demonstration if you would like to know more about Careline.”
The installation of the alarm system costs just £32.70 plus VAT (which is waived for people in receipt of some benefits). Careline hire and monitoring is £3.81 per week – a small price to pay for peace of mind.